Refund policy
Refund Policy
We want you to be completely satisfied with your purchase from Reabtec. If you are not satisfied, we offer a straightforward refund process.
Refund Period
You have 30 days from the date of purchase to request a refund, provided the item is unused and in its original condition with all original packaging and accessories.
Refund Conditions
To be eligible for a refund, items must be:
- Unused and in original condition
- In original packaging
- Include all original accessories and documentation
- Requested within 30 days of purchase
Refund Exceptions
The following items are not eligible for refund:
- Items that show signs of use or damage caused by the customer
- Custom or personalized products
- Items requested after 30 days from purchase
- Products damaged due to improper handling by the customer
- Items purchased during final sale or clearance events
Refund Process
To request a refund, please contact us at reabtecsupport@gmail.com with your order number and reason for the refund. We will provide return instructions and process your refund within 7 to 10 business days after receiving the returned item in acceptable condition.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.